This Cookie Policy explains how GURAX LLC (“Gurax,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit our website at gurax.ai (the “Site”).
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website recognize your device and remember certain information about your visit, such as your preferences and login status.
These cookies are essential for the Site to function properly. They cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| Authentication tokens | Keeps you logged in to your account (via AWS Cognito) | Session / 30 days |
| cookie_consent | Remembers your cookie preferences | 1 year |
These cookies help us understand how visitors interact with our Site by collecting anonymous usage data.
| Cookie | Purpose | Provider |
|---|---|---|
| _ga, _ga_* | Measures site traffic and usage patterns | Google Analytics |
Google Analytics collects data anonymously and does not personally identify you. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
These cookies support payment processing when you subscribe to a plan.
| Cookie | Purpose | Provider |
|---|---|---|
| Paddle session cookies | Processes payments and manages subscriptions | Paddle |
We want to be transparent about what we do not do:
You can control and manage cookies in several ways:
The GURAX chat and voice widget that our customers embed on their websites connects via WebSocket and does not set any cookies on end-user devices. Conversation data is transmitted in real-time and is not stored in browser cookies.
Under the EU General Data Protection Regulation and ePrivacy Directive:
We may update this Cookie Policy from time to time. Any changes will be posted on this page with a revised effective date.
If you have questions about our use of cookies, contact:
GURAX LLC
8 The Green, STE B
Dover, DE 19901
United States
Email: privacy@gurax.ai